Terms & Conditions
Governing Law: United
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Welcome to RoyalDecorUK. By using our website, booking our services or purchasing products,
you agree to these Terms and Conditions. Please read carefully.
Services Offered
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RoyalDecor provides a range of services, including but not limited to:
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• Wedding proposals and planning assistance
• Hotel, bedroom and luxury apartment decor
• Event content creation
• Party events and wedding decor
• Private chef, bakery and catering services
• Private chauffeur services
We also sell physical products, such as:
• Balloons and balloon décor kits
• Accessories related to events and celebrations
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Bookings and Orders
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a. Service Bookings
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• All service bookings must be confirmed via our website, email, or phone.
• A deposit may be required to secure your booking. The deposit amount will be specified at
the time of booking.
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b. Product Orders
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• Orders are confirmed upon payment.
• Delivery times are estimated and may vary depending on availability, location, or courier
service.
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Cancellations and Refunds
a. All bookings and product orders are final.
• No refunds will be issued for cancellations, changes or “no-shows” for any services or
events.
• For products damaged during shipping, please contact us within 48 hours with photos. We
may provide a replacement at our discretion.
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Payment
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• Payments can be made via [specify methods: credit/debit card, PayPal, bank transfer].
• All prices include VAT where applicable.
• We reserve the right to cancel bookings if payment is not received as agreed.
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Delivery of Products
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• Products will be dispatched to the address provided at checkout.
• Estimated delivery times are provided but not guaranteed.
• We are not responsible for delays caused by couriers, public holidays, or force majeure
events.
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Service Delivery
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• We will make every effort to deliver services as described and agreed upon.
• We are not liable for any indirect losses or damages resulting from the provision of our
services.
• Clients are responsible for providing accurate information and access to locations for service
delivery.
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Liability
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• RoyalDecor is not liable for any personal injury, property damage, or losses incurred during
events unless caused by our negligence.
• Clients are responsible for ensuring safety during events, especially when using candles,
lights, or other decor items.
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Intellectual Property
• All content, designs, images, and materials provided by RoyalDecor are owned by us.
• Clients may not copy, reproduce or use any materials without our written permission.
Privacy
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• We collect personal information to process orders, bookings, and improve services.
• Data will be handled in accordance with our Privacy Policy and UK data protection laws
(GDPR).
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Force Majeure
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• RoyalDecor is not liable for delays, cancellations or failure to deliver services/products due
to events beyond our control, including but not limited to: natural disasters, pandemics,
strikes or governmental restrictions.
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Governing Law and Dispute Resolution
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• These terms are governed by the laws of the United Kingdom.
• Any disputes will be resolved in the appropriate UK courts.
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Changes to Terms
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• We reserve the right to update these Terms and Conditions at any time.
• Continued use of our website or services after changes indicates acceptance of the updated terms
